Patient Administrative Coordinator
Company: Team Rehabilitation
Location: Indianapolis
Posted on: May 4, 2024
Job Description:
OverviewTeam Rehab is a network of therapist-owned outpatient
physical therapy clinics in Michigan, Illinois, Indiana, Wisconsin
and Georgia.Our mission is to provide the best outpatient physical
therapy, occupational therapy and speech therapy. We want our
patients to enjoy therapy and experience clear improvements in
their health. Our clinics receive the highest levels of patient
satisfaction and our patients receive the best objectively
measurable outcomes. Our strategy, based on excellent quality and
patient satisfaction, is gaining momentum. Since opening our first
clinic in 2001, we have grown across Michigan and into Illinois,
Indiana, Wisconsin, and Georgia. We continue to open additional
clinics in order to make physical, occupational and speech therapy
even more accessible to our patients, their friends and their
families.The Common Standards all Team Rehabilitation Employees are
held to include:
- Never say anything disrespectful about any group, whether they
are formally protected by law or not.
- Never use language that another member of staff or patient
finds offensive.
- No pictures, signs or the like that a patient or another member
of staff finds offensive.
- No discrimination in hiring, training or promotion based on
race, religion, national origins, weight, family status, sexual
orientation, etc. None. Never. Ever.Team Rehab believes that
employing the best people will provide the best therapy and service
to our patients. Because of this, Team Rehab offers:
- Competitive Pay
- Benefits for Both Full and Part Time Employees!
- FREE Medical Plan!
- Monthly Bonuses
- 401(k) Match
- Excellent Educational Incentives!
- Generous PTO
- Profit Sharing
- Mentorship$16 - $20 / hourResponsibilitiesTeam Rehabilitation
is seeking that outgoing, dynamic individual to be that
all-important first point of contact within our clinic. The ideal
candidate would be empathetic to patient conditions and willing to
do whatever is needed to help, accommodate, and support the
patient's success in therapy. Responsibilities:
- Greet patients in a friendly, outgoing manner. Verify
appointment and assist in completing any necessary paperwork.
- Ensure 360 communication with patients, physicians, other staff
members and anyone else involved in the patient's care - including
any necessary follow-ups.
- Maintain complex schedules while ensuring that all patients are
scheduled the appropriate number of visits. May include
coordinating with the Physical Therapist and other staff members to
accommodate the patient's needs.
- Assist patients with any insurance-related questions. Verify
and explain insurance benefits to every patient, as well as
obtaining and tracking any authorizations needed
- Accurately update and maintain records in the electronic
medical and billing record system, including billing changes.
Follow up for any additional information when appropriate.
- Collect copayments and process in an accurate, timely and
professional manner. Issue any receipts and handle any
billing-related tasks.
- Accurately input data collected from in-house research. This
information provided is pivotal in determining clinic
performance.
- Support the clinic performance by preparing management
information, imputing data from in-house research and assuming
basic maintenance of clinic supplies and equipment.
- ---Respect patient privacy and adhere to any confidentiality
policies.Other Tasks:The Patient Administrative Coordinator must be
able to multitask in a fast paced, demanding environment while
staying on top of daily reports and tasks. Reports to the clinic
director and performs any additional tasks assigned by the clinic
director.Qualifications
- High school graduate or equivalent
- Experience in a patient centered health care position is an
advantage, but is not necessary
- Experience in other positions requiring customer contact and
service is also useful
- Excellent written and verbal communication skills required
- Must possess solid basic computer skills
- Must be committed to Team's initiative of making DEI a priority
- bringing a sense of belonging and empowerment within a diverse
workforce','directApply':true,'datePosted':'2022-04-30T20:34:21.908Z
Keywords: Team Rehabilitation, Indianapolis , Patient Administrative Coordinator, Administration, Clerical , Indianapolis, Indiana
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