Senior Director, Warehouse Operations Solutions
Company: GXO Logistics
Location: Indianapolis
Posted on: May 4, 2024
Job Description:
Logistics at full potential. At GXO, we're constantly looking for
talented individuals at all levels who can deliver the caliber of
service our company requires. You know that a positive work
environment creates happy employees, which boosts productivity and
dedication. On our team, you'll have the support to excel at work
and the resources to build a career you can be proud of. THIS IS AN
ONSITE POSITION IN LEBANON, IN At GXO, we're constantly looking for
talented individuals at all levels who can deliver the caliber of
service our company requires. You know that a positive work
environment creates happy employees, which boosts productivity and
dedication. On our team, you'll have the support to excel at work
and the resources to build a career you can be proud of. As the
Senior Director, Warehouse Operations Solutions you will be
responsible for leading pursuit teams in the development of complex
customer solutions to secure new and incremental revenue for the
company. Your focus will be on positioning GXO as a true business
partner to the customer versus a mere vendor or supplier. You've
built an impressive career already and you're ready to take your
career to the next level. Become a part of our rapidly growing,
dynamic global team and we'll help you develop to a level that will
exceed your expectations. Pay, benefits and more. We are eager to
attract the best, so we offer competitive compensation and a
generous benefits package, including full health insurance
(medical, dental and vision), 401(k), life insurance, disability
and more. What you'll do on a typical day:
- Review customer requests to identify the true needs of the
customer
- Document the opportunity to provide a clear description of the
customer request and define the GXO response to the customer's
needs
- Lead the team in the creation of the right solution components,
value propositions and work products
- Help define the pricing strategy for the opportunity
- Create compelling presentations and value propositions for the
customer; present the solution components to customer
decision-makers and executives to position GXO as the preferred
choice
- Promote "game-changing" thinking and continuously generate new
ideas to improve processes, service, efficiency, quality, and
cost
- Work closely with the Account Management, Operations and Design
Engineering teams to get a solid understanding of the client's
business and to drive a collaborative design process
- Partner with Sales, Account Management and Finance on RFP
response processes, from review to scope discovery to solution
design, delivery and conclusion
- Develop strategies that address the client's pain points and
meet or exceed their commercial expectations
- Manage, coach and develop a team that supports solutions,
project management and operations initiatives
- Review and benchmark the solutions model, ensuring all elements
of the cost structure accurately represent the design and process
paths proposed, and that the operating parameters that drive the
scope of the solution are correct and applicable to the
industry
- Strive for and drive consistent, best practice driven
standards, processes, templates in accordance with generally
accepted project management principles
- Drive world-class performance project team design and delivery.
Ensure all project management and controls are in place,
documented, and meet audit and compliance standards
- Own the project plan for complex, broad scope initiatives and
manage all activities in the project life cycle including
initiation, planning, executing, controlling, and closing
- Serve as a bridge between our Operations and Technology teams
and the Customer's corporate Operations and Technology teams to
maintain alignment on enhancement projects, change initiatives,
operational support programming and help mitigate impact to
productivity
- Facilitate technical meetings and presentations demonstrating a
highly professional and effective communication style
- Stay current on customer's business strategy, trends and supply
chain industry trends and communicate to key stakeholders in the
organizationWhat you need to succeed at GXO:At a minimum, you'll
need:
- Bachelor's degree or equivalent related work or military
experience
- 7 years of experience and progressive career advancement in the
supply chain industry
- Availability to travel up to 25% of the time with occasional
extended periods of up to 2 weeks for specific projectsIt'd be
great if you also have:
- Experience in logistics, warehousing, distribution or
manufacturing industries, with specific expertise in operational
layout and material flow in distribution center environments
- Track record of success in designing solutions and network
optimization in a supply chain environment
- Experience leading and developing individual talent and
building high-performing project teams
- Strong presentation skills with the ability to interact well
with all levels of the organization and external customers, up to
and including C-suite
- Experience using and implementing Lean methodology
principles
- Excellent analytical and problem-solving skills.
- Expert knowledge with Project Management methodologies and
tools
- Superior interpersonal skills and conflict resolution
skills
- Strong Microsoft Office skills, including Excel and Power
Point
- PMP certification, ERP, WMS, Financial and/or Account
Management experience
- In-depth knowledge of supply chain industry best practicesWe
engineer faster, smarter, leaner supply chains. GXO is a leading
provider of cutting-edge supply chain solutions to the most
successful companies in the world. We help our customers manage
their goods most efficiently using our technology and services. Our
greatest strength is our global team - energetic, innovative people
of all experience levels and talents who make GXO a great place to
work. We are proud to be an Equal Opportunity/Affirmative Action
employer. Qualified applicants will receive consideration for
employment without regard to race, sex, disability, veteran or
other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding
COVID safety. All employees and visitors are expected to comply
with GXO policies which are in place to safeguard our employees and
customers. All applicants who receive a conditional offer of
employment may be required to take and pass a pre-employment drug
test. The above statements are intended to describe the general
nature and level of work being performed by people assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required
of personnel so classified. All employees may be required to
perform duties outside of their normal responsibilities from time
to time, as needed. Review GXO's candidate privacy statement
here.
Keywords: GXO Logistics, Indianapolis , Senior Director, Warehouse Operations Solutions, Professions , Indianapolis, Indiana
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