Training Manager (Health care/Optical Background) - Onsite

Company: Viva USA Inc.
Location: Mason
Posted on: April 10, 2025

Job Description:

Title: Training Manager (Health care/Optical Background) - Onsite

Learn more about the general tasks related to this opportunity below, as well as required skills.










Mandatory skills:


Training, Implementation, Equipment Usage Training, Retail Operations,
planning, project management,
Customer service,
Health Care setting,
Eye Care industry, Eye Care Implementation, Eye Care equipment,
Instrument Training, Application Training, scheduling, Optical,
e-learnings, modules, PDFs, live virtual trainings,
graphics, images, visual elements, digital content, copywriter, editor






Description:


GENERAL FUNCTION:

The Manager Eye Care Implementation works closely with the Eye Care Projects and Equipment teams to lead the coordination and execution of user and doctor training for new devices and systems within the Eye Care space. They will also support the validation of equipment and system readiness. This role is the leader of content for the and will be responsible for managing relationships between field partners, store/office teams, and partners to ensure deadlines and high training saturation levels are achieved.

MAJOR DUTIES AND RESPONSIBILITIES:
Implementation of Training or Eye Care equipment and systems across all banners and businesses
Manage processes to ensure the needs of the trainees are met within the allotted training sessions
Lead all training activities with Optometrists and Technicians across different modalities
Lead the training of multiple platforms and technologies to users of various skill levels
Lead engaging trainings including e-learnings, modules, PDFs and live virtual trainings with stores, offices staff, and optometrists
Manage pre-training module assignments and training saturation reporting to ensure the best prepared trainings
Assist Leonardo partners with graphics, images, and other visual elements according to the objectives of the trainings
Delivery of digital content from global Leonardo partners
Support for content management across all brands and banners
Support by being the copywriter and editor for training content as needed
Communicate with teams and cross-functional partners to ensure compliance with schedules and training tracks
Support the management of project deadlines, deliverables, and external resources
Demonstrated initiative in gathering feedback and data from partners, improving learning and development content and constantly moving learning content to the next level

BASIC QUALIFICATIONS:
Bachelors' degree in relevant field
2+ years' experience in a related position (Training, Implementation, Equipment Usage Training, Retail Operations)
Prior experience with equipment or systems training to large numbers of customers or users
Ability to work autonomously and collaborate cross functionally to achieve results
Excellent planning, project management and organizational skills
Patience for new learners
Customer service mentality
Strong relationship building skills
Excellent communication skills - written, verbal, listening and presentation

PREFERRED QUALIFICATIONS:
Love of training, teaching, or mentorship
Experience with equipment training and usage (ideally within a Health Care setting)
Eye Care industry experience
Experience working with licensed professionals and state/provincial regulations

Specific Skills Needed:

Top 3-5 mandatory and/or minimum requirements:

Project Management
Instrument Training
Application Training
Communication and scheduling experience
Optical knowledge is great but not required

Top 3-5 desirable attributes/qualifications:

Flexibility
Time management
Interpersonal communications
Detail oriented
Analytical
Problem solving

Notes:
Temp to Perm
8:00am to 5:00pm








VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.




Contact Details :

Account co-ordinator: Sekhar Radhakrishnan, Phone No : (847) 892-7502, Email: staffing10@viva-it.com

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com

Keywords: Viva USA Inc., Indianapolis , Training Manager (Health care/Optical Background) - Onsite, Executive , Mason, Indiana